Preparing Your Item for Customs Clearance
When shipping internationally, complete a brief customs form available on shipmybag.ae and attach it to your item. Check for customs alerts for your destination on the country page before traveling.
Customs Documentation Required
Packing List: Complete an online packing list (pro-forma customs invoice) on shipmybag.ae for countries requiring customs documents. Print two copies and attach them, along with the barcoded label, in a separate plastic wallet to your luggage.
Personal Effects Form: Some countries may require this form, confirming the items have been in your possession for some time and are not for sale. Download it from the customer area if applicable. Sending high-value or prohibited items may result in customs delays and fees.
Important Information
Most countries offer tax and duty-free allowances for returning residents. Ship My Bag UAE assumes items will pass through customs without extra charges, but it's the sender's responsibility to understand customs regulations for their destination.
If your shipment enters customs clearance, it can take 24-72 hours for processing. Check in advance with the destination if clearance is required, and ensure documents are visible.
Always check destination customs regulations directly, as Ship My Bag UAE cannot verify compliance. While our prices are competitive, it's advisable to confirm with the destination before travel.
Arrival
Upon arrival, be prepared to provide information about your unaccompanied baggage at customs. In rare cases, a visit to the local customs office may be required.
Other Local Charges
Local inspection fees and customs charges may apply. Settle any arising fees directly with customs before Ship My Bag UAE delivers your item. Consult the destination country’s customs authority website for regulations.
Transit Times
Ship My Bag UAE transit times do not account for customs delays. We are not responsible for late deliveries or additional fees due to customs. Ensure compliance with customs regulations by checking the destination country’s website.
Prohibited Items
Refer to the destination country’s customs website for items not allowed to be sent unaccompanied. Ship My Bag UAE also prohibits certain items; check our terms and conditions for the list.
Disclaimer
This information is for informational purposes based on our experience. Always check and comply with the destination country’s customs regulations before travel. Contact our customer service for advice.